We all live in a digital world. The performance of a company’s applications affects customer satisfaction, employees and company revenue. Application Performance Management (APM) is an extremely important tool that monitors performance issues and makes sure that they don’t have a negative effect on the bottom line. In this TEC17 episode, Tanner Bechtel from World Wide Technology (WWT) and Josh King from AppDynamics (AppD) discuss this important topic. They define APM and how it helps to monitor customer’s digital experience, why it is so important in today’s tech climate, as App loyalty is the new Brand loyalty, how the partnership between WWT and AppD is uniquely positioned to deliver these solutions and they provide a look to the future of APM and Artificial Intelligence Operations (AIOPS).
Security visibility is an issue that has become increasingly important to organizations in today’s IT environment. In this special TEC 17 episode, we are sharing the audio version of our latest TEC37 video panel episode from World Wide Technology (WWT). Bob Olwig, WWT Vice President, hosts a dynamic discussion with WWT Security practice experts Chris Konrad and Rudy Kasprzyk, along with two of WWT's Security practice partners, Dylan Deanda from Tanium and Kevin Kriebel from Expanse. The panel discusses why Security Visibility is important and how organizations need to know what's on their network. Some of the topics they cover are asset discovery, the broadening of attack services, patch management and how WWT, Tanium and Expanse work together to help their customers.
Ameren is a major power company that services St. Louis, Missouri and regions of southern Missouri and neighboring Illinois. They were looking to have their machines run more efficiently and to reduce costs. Working with World Wide Technology (WWT), Condition Based Maintenance (CBM) was seen as the best solution to achieve these goals. In this TEC17 episode, Lorne Poindexter from Ameren and Chandler Heath from WWT define CBM, why CBM is important to manufacturers as a whole, Ameren’s evolution from Time Based Maintenance (TBM) to CBM, how WWT has helped Ameren in this transition from TBM to CBM and the benefits of CBM moving forward.
WWT is participating in the Cisco DevNet Create conference on April 24 – 25. DevNet Create focuses on enabling developers, infrastructure and DevOps engineers to write software which integrates with the application programming interfaces (APIs) of Cisco products. WWT’s Joel King is presenting at DevNet Create, and in this episode Joel discusses the importance of the Application Security initiative in Cloud Managed Networks. In addition, Joel discusses how this process will evolve as networking moves from running on physical hardware to a Software Defined Networking (SDN) future.
The Mobile World Congress took place In Barcelona, Spain this past February. One of the big takeaways from the Congress was the migration to a Virtual Central Office (VCO) solution for Service Providers (SP), based on Intel architecture. To break all this down, WWT’s Joe Wojtal and Bob Elfanbaum, along with Intel’s Paul Mundinger discuss some of the key issues around the new VCO deployment. Some of the topics that are discussed include how SPs will monetize their major investment in 5G, how WWT delivers value to SPs in the Mobile Edge Computing (MEC) space and supports these integration efforts, the technology needs for deploying on-premise for SPs and how the partnership between WWT and Intel will deploy this technology on the customer premises.
At its core, cloud data management is about what it means for an organization to have control and ownership of their data. When they do, they can move data to areas of the business where it holds the greatest value to generate revenue more quickly. To realize this, organizations must understand the structure and classification of data and how to manage it on-premise, off-premise and in multiple public clouds. This requires navigating cloud native services and storage options. In this episode of TEC17, WWT cloud data management experts, Steve Gregory and Sebastien Berube, dig into the benefits of a cloud data management capability and what organizations should be focusing on to achieve business value.
At Enterprise Connect 2019 on March 19, Cisco has announced Cognitive Collaboration, which is a host of collaboration products with built-in Artificial Intelligence. The products span meetings, contact center, and UC and fit under the umbrella of cognitive collaboration. To discuss what Cognitive Collaboration is, Joe Berger and Brandon Echele from WWT’s Collaboration practice talk about the solutions that Cognitive Collaboration brings, how it has evolved from Unified Communications, where this new product can lead to and the role Artificial Intelligence plays in these new Collaboration offerings.
Machine Learning and Deep Learning are technology tools that organizations have been using to incorporate Artificial Intelligence technology in their IT practices. These tools provide valuable solutions but also require best practice applications to deploy within these organizations. In this audio version of World Wide Technology’s latest episode of their Between the Racks video series, WWT’s Tim Brooks and Matt DuBell, along with Tony Paikeday from NVIDIA, discuss how they work with customers to provide solutions using these technology tools. They discuss how customers use NVIDIA’s DGX technology to deploy these technologies to provide solutions and several use cases where this technology has provided valuable benefits to organizations.
Digital Transformation. Digital Disruption. These are challenges that every organization is facing today and will be in the future. What solutions and tools can organizations use to meet these challenges? WWT’s Chris Infanti and Charley Summers discuss this important topic in today’s episode. They discuss how these Digital Solutions help to meet the challenges that are created by this new Digital Transformation. They also highlight two specific use cases where digital solutions have been used, and finally, how those applications can be utilized in any industry.
Service providers have been on the leading edge in bandwidth and back office systems. How are they adjusting to the proliferation of enterprises operating large and complex networks as well? WWT experts Ron Whitt, Justin van Schaik, Roudy Devis and Tom Pagan discuss this issue by focusing on the example of Global Financial companies. They define Service Orchestration and how it grew in the Service Provider space, how the solution expanded in Global Financial services and the solution tools that WWT offers to customers in this space.
WWT Service Orchestration Blog Post
We’ve heard a lot about Branch of the Future and the customized digital services it provides to customers in many settings. But one people may not have thought of is how Branch of the Future can help auto dealers. Listen to WWT’s Dan Rojas and Joe Hainline talk about what Branch of the Future is and how it works in the Auto Dealer category. Dan and Joe discuss why auto dealers is such a strong application for Branch of the Future, how ready auto dealers are for this transformation, what has been learned in other verticals that can apply to auto dealers and how auto dealers can evaluate whether they should undergo this transformation.
Branch of the Future – A managed service
WWT’S Branch of the Future practice
Our experience in the workplace has evolved greatly in the past few years. How have these changes made our job easier and enhanced workforce productivity? WWT’s Joe Berger and Brandon Echele discuss how these changes have enhanced workforce productivity and even lowered real estate costs. They talk specifically about Huddle Rooms, including what are the characteristics of Huddle Rooms and how they make the workforce more productive.
New Cisco product release
WWT Collaboration practice
As cybersecurity challenges continue to increase for enterprise organizations, WWT works with partners to address these challenges. Syncurity is one of those valuable partners. In this episode, Matt Berry of WWT returns to the podcast, along with Tom Young from Syncurity. Matt gives an update on the Innovation pod at WWT on Endpoint Security. Then Matt and Tom discuss solutions and outcomes that Syncurity provides, the challenges customers face that WWT and Syncurity solutions can address, how these solutions differ from other alternatives and use case examples for these solutions.
Integrated Endpoint Security Architecture (IESA):
IESA Commercial Overview:
Most of us in technology know about SD-WAN and SD-Data Center. Now there is a new solution for Software Defined, SD in the Branch. WWT Mobility experts Bill Thompson and Dan Huber will tell you what SD-Branch is and how it has evolved from SD-WAN and SD-Data Center.
Bill and Dan also talk about what’s the easiest way to integrate all of our devices together and how to make those complex situations easier to manage, the issues in the network that an SD-Branch deployment can address and the solutions that WWT offer in this new Software-Defined Technology.
Software Defined Networking (SDN)
This TEC17 episode is the live recording of WWT’s Between the Racks series focusing on Deception Technology. When you hear “Deception”, its normally in a negative context. But Deception Technology can actually be a good thing in turning the tables on cyberattacks. In this episode, WWT cybersecurity experts Rick Dudeck, Kent Noyes and Warren Perils discuss the kinds of breaches and attacks that Deception Technology can counter, the use cases where Deception Technology is especially effective and what WWT offers in implementing Deceptive Technology solutions.
DevOps continues to be an important element in how organizations deliver benefits of new software to their customers and how customers can close the feedback loop by sending feedback back to the developers. In this episode, WWT experts Jason Guibert, Paul Richards and Matt Perry look at how DevOps applies to Containers and Microservices. They discuss the technical and business value that DevOps provides for Containers, the challenges in adopting DevOps in this space, the real world use cases of successful adoption and the specific solutions that WWT provides to customers on DevOps adoption.
Click on the links below to get more information on DevOps from WWT.
Artificial Intelligence conjures up different things to everyone. Groundbreaking? Scary? Multiple new possibilities? Listen in as WWT’s Tim Brooks and Scott Herbig break it all down. They give a definition of what AI really is and how it connects with Deep Learning and Machine Learning, what’s new with AI right now as it relates to today’s infrastructure and software, and the solutions that WWT can provide to customers.
Hybrid Cloud Platforms
The Hybrid Cloud terminology has been around for awhile now. But what does it really mean, especially in relation to Public and Private Cloud? To help explain what it all means, WWT experts Tyler Warren and Chris Nugent address key issues surrounding Hybrid Cloud. They discuss what Hybrid Cloud really is, what kind of value that Hybrid Cloud brings to organizations which includes providing real use cases on the value Hybrid Cloud provides, how the vision of Hybrid Cloud is evolving into reality and they describe WWT’s emerging technology space, Hybrid Cloud Platforms.
To get more information on what Tyler and Chris discuss in the episode, click on the links below.
Endpoint protection continues to be an ever challenging security issue for organizations, with new threats coming forward on a regular basis. WWT’s Matt Berry and Palo Alto Network’s Danny Milrad discuss how companies must deal with these new threats. They discuss the changes in the threat landscape in the past year, approaches companies should take in protecting their data from these new threats that have moved beyond just malware and how WWT works with partners like Palo Alto to help customers meet these security challenges.
For further information on these topics, click on the links below.
Things are moving fast in the area of Team Collaboration. One is the recent move by Cisco to move Spark under the WebEx umbrella. WWT experts Joe Berger and Derrick Monahan discuss the ramifications of that move and the impact on User Experience, how it fits into Cisco’s collaborative portfolio with the Teams platform, the state of adoption by organizations for these new Team Collaboration tools and the status of Artificial Intelligence in the Collaboration space.
For more details on the topics Joe and Derrick discuss in this episode, click on the links below:
Endpoint Security Architecture (ESA) is an important challenge that organizations are facing in their security environment. In this episode of TEC17, two of WWT’s experts from their Security practice, Chris Schwind and Matt Berry, discuss some of the key issues related to ESA. They describe what ESA is and why it’s so important right now, the types of tools that the Security team at WWT is working on within the ESA framework, what business challenges are driven by issues relating to ESA, including threat detection and patch management, and how the Collaboration process has worked with WWT customers in working on ESA solutions.
For more information on ESA from the WWT Security team, click on the link below:
What is Business Transformation? How can it help companies make the user experience better for their customers? WWT experts Dave Chandler, Jon Duren and Shawn Waldrop discuss how organizations can address this important issue as it relates to Network Modernization in their IT environment. They talk about how companies should deal with the transition from networks connecting through traditional Data Centers to now connecting through the Cloud. They discuss the benefits that companies can realize using the Cloud and how IT as a Business (ITaaB) can be used to help achieve these benefits.
For further information on the Networking Solutions that WWT can provide, click on the link below.
Big Data and analytic tools provide valuable solutions to organizations as they look to meet challenges in their IT environment and customer experience. This is especially relevant in the Health Care industry. Listen in as WWT experts Kathleen Nowicke, Keela Davis and Laura Kuehner discuss how Big Data solutions have a powerful impact in the health care vertical. They discuss the challenges health care organizations face today, what these organizations are doing right now to meet these challenges, how WWT has helped these organizations through Big Data and AI solutions and the business benefits that organizations realize from these solutions.
For more in-depth information on WWT’s Big Data and Analytics solutions, click on the link below:
Two of the most serious security vulnerabilities that companies face today are Spectre and Meltdown. Listen in as WWT experts Ian Evans and Gene Geddes give their insights on this serious issue. Ian and Gene describe the differences between Spectre and Meltdown, their two main features from a security perspective and how they impact performance, why these vulnerabilities are at the forefront right now, the solutions that WWT is recommending to companies who face these vulnerabilities and how companies can determine if they are vulnerable to Spectre and Meltdown.
For more information on Spectre and Meltdown and how WWT approaches these vulnerabilities click on the links below.
The new F5 Super-NetOps Training program is a training and enablement program that helps organizations train engineers and architects to move their networking experience to a programmable infrastructure model. WWT experts Mark Wall and Joel King discuss the key elements of the F5 Super-NetOps Training program, how it helps organizations meet the challenge of the skill set gap in this space and what differentiates the F5 Super-NetOps Training programs from other such training programs.